Empowering HVAC and Plumbing Professionals with Premium Warranty Solutions
Integrated Warranty Solutions (IWS) delivers comprehensive extended service agreements that provide far superior protection beyond standard manufacturer warranties. Backed by decades of HVAC/R industry expertise and the financial strength of AIG Warranty, we empower contractors and manufacturers to offer their customers unparalleled equipment protection plans with complete confidence. We also work with trusted brands to ensure reliable, dedicated coverage.
Extended Service Agreements for HVAC Equipment
Extended parts and labor protection plans represent the cornerstone of our service offerings, providing comprehensive coverage that begins where manufacturer warranties end. These plans encompass complete system protection, including compressors, heat exchangers, control boards, thermostats, and all associated components that keep HVAC/R systems operating at peak efficiency. We structure our protection plans to accommodate various equipment types, from residential split systems and package units to complex commercial rooftop units and industrial refrigeration systems.
1-12 years
Residential HVAC
Extended service agreements for split systems, package units, and more.
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Compressor protection
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Heat exchanger coverage
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Control board replacement
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Parts and labor included
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AIG Warranty backing
1-10 years
Commercial HVAC/R
Protection for commercial rooftop units and building systems.
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Multi-zone system coverage
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Emergency service priority
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24/7 claims support
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Direct technician payment
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Custom coverage terms
1-5 years
Industrial Refrigeration
Specialized extended service agreements for industrial refrigeration and process cooling.
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Critical component protection
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24/7 emergency response
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Specialized technician network
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Temperature monitoring alerts
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Compliance documentation
Extended Parts and Labor Protection Plans
Extended parts and labor protection plans represent the cornerstone of our service offerings, providing comprehensive coverage that begins where manufacturer warranties end. These plans encompass complete system protection, including compressors, heat exchangers, control boards, thermostats, and all associated components that keep HVAC/R systems operating at peak efficiency. We structure our protection plans to accommodate various equipment types, from residential split systems and package units to complex commercial rooftop units and industrial refrigeration systems.
The flexibility built into our protection plan architecture allows customization based on specific market segments and customer demographics. Whether supporting a residential contractor serving homeowners in North America or a commercial service provider maintaining large-scale facilities throughout North America, we tailor coverage terms, pricing structures, and service parameters to align with business objectives. Plans typically extend coverage periods from two to ten years beyond manufacturer warranties, providing peace of mind during the critical middle years of equipment life when repair costs can significantly impact operating budgets.
Strategic Business Benefits and Market Differentiation
The IWS advantage provides multiple strategic benefits that extend beyond simple warranty coverage. At IWS, we make protection plan programs simple, scalable, and service-driven. This fully-managed solution eliminates the complexity traditionally associated with warranty administration, allowing HVAC/R professionals to focus on their core competencies while we handle program management, claims processing, and customer service. From residential HVAC contractors to commercial engineering firms and manufacturer representatives, we support industry professionals with comprehensive solutions that drive business growth while protecting customer investments.
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Technology-Driven Customer Engagement Platform
Cutting-edge technologies enable seamless connections to end-users, maximizing lifetime revenue potential through automated engagement touchpoints and streamlined service processes. We’ve developed proprietary systems that integrate with existing contractor management software, allowing real-time enrollment, instant coverage verification, and automated claim processing. This technological infrastructure reduces administrative burden while ensuring customers receive prompt service when equipment issues arise.
Multi-year campaigns, including subscription offerings, keep your brand at the forefront of customer consciousness throughout the equipment lifecycle. The platform supports recurring revenue models through monthly or annual payment options, making protection plans more accessible to budget-conscious consumers while providing predictable cash flow for service providers. These subscription-based approaches have demonstrated increased customer retention rates and higher lifetime values compared to traditional one-time purchase models.
Custom Program Development and Implementation
We specialize in building custom programs for both residential HVAC and commercial HVAC/R applications, recognizing that each market segment requires distinct approaches and coverage structures. Program development process begins with a comprehensive market analysis and competitor assessment, followed by collaborative design sessions where we work directly with clients to establish program parameters that align with business goals and customer expectations.
Market Analysis & Assessment
Comprehensive market research and competitive intelligence to identify opportunities and optimize program positioning for success.
Collaborative Design Sessions
Direct partnership through structured workshops to establish program parameters that align with your business objectives.
Tailored Implementation
Custom deployment strategies designed to meet your specific business goals with ongoing support for program optimization.
Residential HVAC Focus
Specialized programs for residential contractors covering split systems, package units and heat pumps with flexible terms.
Commercial HVAC/R Solutions
Enterprise-level programs for complex commercial systems, rooftop units and industrial applications with scalable coverage.
Partnership Approach
Long-term collaborative relationships built on trust, transparency and shared success metrics throughout the program lifecycle.
Simple, Scalable, Service-Driven
Our fully-managed solution eliminates the complexity traditionally associated with warranty administration, allowing HVAC/R professionals to focus on their core competencies while we handle program management, claims processing, and customer service. The flexibility built into our protection plan architecture allows customization based on specific market segments and customer demographics, whether supporting residential contractors or commercial service providers maintaining large-scale facilities.
Program Design
Custom development with flexible architecture tailored to your specific market segments
Platform Integration
Seamless integration with tailored coverage terms and pricing structures for your needs
Launch & Support
Full launch support with 2-10 year coverage extending beyond manufacturer warranties
Growth & Optimization
Continuous optimization to protect operating budgets throughout equipment lifecycle
